Frequently Asked Questions
What are your hours of operation?
Warugaba Amos Medical Center is open 24/7/
Do you accept walk-in appointments?
Yes, we do accept walk-in appointments for certain services. However, we recommend calling ahead to check availability.
Do you offer telemedicine services?
Yes, we offer telemedicine services for certain appointments. Please contact our office to schedule a telemedicine appointment.
Can I refill my prescription online?
Yes, you can refill your prescription online through our patient portal. You can also call our office to request a refill.
What should I do if I have a medical emergency?
If you have a medical emergency, please call 911 or go to the nearest emergency room. If you have a non-emergency medical issue, please call our office or schedule an appointment online.
How do I request my medical records?
You can request your medical records by contacting our medical records department. You may need to fill out a release form, and there may be a fee associated with the request.
How can I pay my bill?
You can pay your bill through mobile money, either MTN or Airtel. We also accept cash, checks, and most major credit cards.
Do you offer financial assistance?
Yes, we offer financial assistance programs for patients who qualify. Please contact our billing department for more information.
Can I request a second opinion?
Yes, you can request a second opinion from one of our physicians. Please contact our office to schedule a second opinion appointment.
How do I schedule an appointment?
You can schedule an appointment by calling our office, scheduling online through our website, or using our patient portal.
